Pilot Flying J

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Credit Representative

at Pilot Flying J

Posted: 10/23/2018
Job Status: Full Time
Job Reference #: 25
Categories: Sales, Customer Service
Keywords: support, customer

Job Description

Key Responsibilities: 

  • Perform collection of past-due invoices for direct bill, wholesale, fleet, and RV accounts

  • Monitor and review daily receipts as well as draft returns and collect payments accordingly

  • Develop and maintain customer relationships ensuring response to customer needs including invoices, transaction details, and other account specifics

  • Work with billing card services to active or inactivate accounts on direct bill

  • Support account set-ups by entering accounts into GETPAID/CreditView to document customer activities and issues

  • Work with store reconcilers to help research manual re-bills

  • Assist cash applications team with applying customer payments

  • Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level

  • Ensure all activities are in compliance with rules, regulations, policies, and procedures

  • Complete other duties as assigned


This position will require someone with:
  • High school diploma or equivalent certificate required

  • Bachelor’s degree in business or related field preferred

  • Minimum two years’ work experience required

  • Intermediate Microsoft Office skills

  • Excellent analytical, critical thinking, and organizational skills

  • Strong attention to detail

  • Excellent written and oral communication skills

  • Ability to make decisions and work with minimal supervision

  • Ability to set priorities, multitask, meet deadlines, and resolve problems with a high sense of urgency



5508 Lonas Rd
Knoxville
TN

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!